This is a known issue that we will address in a coming update. It occurs when the player purchases a Suit Mod before completing the Suit Mod Tutorial. The current workaround to this issue is to load a backup save to a point before purchasing any Suit Mods. We apologize for any inconvenience this might cause.
Marvel’s Spider-Man Remastered and Marvel’s Spider-Man: Miles Morales features automatic backup saves at key points in the story, usually when a mission is completed. If your current game slot is stuck in an unplayable state, you can return to a previous save instead of starting the game over:
- From the main menu, select the game slot where you’re experiencing an issue.
- Instead of choosing Continue, choose Load Game. You will be prompted that loading a game will overwrite your current auto save. Press X to continue.
- The Load Game screen will appear, with a list of your save games as well as backup files.
- Using the date, choose the latest file marked [BACKUP]. Continue playing the game.
You may lose some side content progress depending on the time between when the save was made and when you experienced an issue.