Submit a Request
Sign in
Insomniac Games Support
Marvel's Spider-Man
Marvel's Spider-Man
Game Of The Year Edition
I am unable to access The City That Never Sleeps DLC
Are the DLCs / Updates on the disc, or do I have to download them?
What is Included in the Game of the Year Edition?
If I own the original release and the Game of the Year Edition can I earn trophies twice?
Marvel's Spider-Man: The City that Never Sleeps
How do I access The City That Never Sleep DLC?
I bought The City That Never Sleeps but I can’t play it.
Pre-order
I never received my FigPin for pre-ordering.
Collectibles
A backpack is stuck inside a building or in the ground.
The ESU suit did not unlock after I took all of the secret photos.
Localization
Marvel's Spider-Man Language Options
Feedback
Please add my favorite suit to the game.
I have suggestions or feedback about the game.
Questions
Will my PS4 copy of Marvel's Spider-Man run on the PS5 console?
Why is the game so hard?
Progression
Main Missions are no longer appearing in the game.
How do bonus objectives for random crimes work?
A Research Station in the Upper West Side is locked.
System
I deleted or can no longer access my save data.
A Trophy didn’t unlock but I completed the requirement.
I Platinumed the game, will I receive a special avatar?
The game appears smaller than my screen (black bars).
I have an issue with my save file.
The game won’t install
Release Notes
Version 1.19 Release Notes